Retention challenges often stem from a lack of training. From your receptionists to your head nurse, provide orientation and basic training on all of the management information systems that you use. This includes the practice management, the electronic health record, and the telecommunications systems. Having a working knowledge of all three not only helps new employees in their roles, but it also ensures they can comfortably serve as team members. Although each individual is tasked with a specific job, it is this opportunity to work together as a team that will ensure a successful practice.